• Closed For 4-Day Easter Long Weekend!

    A quick heads up ... Thomas FX will be closed during the entire Easter Long Weekend.

    We will be off on both Friday and Monday, then reopen for business next week on Tuesday morning.

    Our apologies in advance for this brief service interruption. 

    During the Easter closure emergency service will be available for Film Industry Professionals ONLY. You know who you are and you know how to reach us.

    Meanwhile the Thomas FX online store will remain open for business 24 hours a day, 7 days a week.

    We are all looking to a 4-day holiday.

  • Can You Find The Needle? ... We Did!

    Since making the Shopper Approved customer service feedback option available to Online Customers, several people have mentioned having difficulties paying for their purchases on our website using PayPal.

    The Thomas FX online business platform is comprised of dozens of integrated software programs, many of which are cloud based, all of which have built in layers of security.

    Can you appreciate the challenge of finding one needle hidden in a whole field of haystacks?

    After several months of debugging attempts, we have been successful in locating and fixing the bug.

    It seems that when PayPal was originally integrated into the Thomas FX business system a few years ago, one connection was not made correctly during the integration.

    Hopefully, now that we have located and fixed the problem, customers should find it easier to complete their online transactions using PayPal.

    We apologize if you have experienced frustration using the PayPal payment module embedded in our website, and thank you for bringing the glitch to our attention.

    Since finding and fixing the problem last week, no more customers have reported issues in paying using PayPal.

    The Thomas FX website has layer upon layer of security to protect our information and our customers' data. No data or personal information was compromised. PayPal was simply unable to complete payment for our customers' orders.

    Please let us know if you have ANY questions about our products, our customer service, of the integrity of your purchases on our website. We are always looking for new ways to improve customer service and our customers' experience in dealing with us.

    Thank you for your patience as we worked through the problem.

  • Temporary Change Of Hours In Effect

    Due to a severe case of Spring Fever, we all decided that we needed to close a bit earlier ... at 5:00 pm each weekday instead of 5:30 pm.

    In Vancouver, the days of sunshine are quickly overtaking the days of rain .... the spring flowers are popping up everywhere ... cherry trees and flowering shrubs are in full bloom ...  and the sap is running in budding trees as leaves start to unfurl. 

    Seriously, who can blame us? It is no secret that at Thomas FX we continuously strive to strike a realistic work/life balance.

    Of course it goes without saying that we will remain available to meet the emergency after hours needs of our professional movie industry clients. You know who you are and you know how to reach us.

    Meanwhile, our online store remains open 24 hours a day to service our many internet customers around the world.

    We apologize in advance for any temporary inconvenience that bricks 'n mortar store customers might experience.

    Happy Spring Everyone!

  • R.I.P. JOHN THOMAS 1947-1994

    Yesterday, March 22, marked the twenty first anniversary of the passing of Special Effects Coordinator John Thomas. 

    We always remember John with a toast at 5:50 pm, which we did this year again after placing a bouquet of flowers beside his grave marker. 

    John is lovingly remembered by, wife Betty, by the crew here at Thomas FX, and by all whose lives he touched . . . and changed forever.

    "The Dream Lives On"

  • Thomas FX Blizzard of Fake Snow

    The snow crew at Thomas FX has just shipped a final 53' trailer load of fake snow to The Hateful Eight. Filming in Colorado and also in Los Angeles, this is Quentin Tarantino's latest project.

    Our snow crew pulled out all stops, producing more than 3,000 cases of the Thomas FX Patented, SNO-FX! fake snow product in just six weeks! . . . Then they produced another 500 cases for our own inventory.

    We worked weekends and some evenings until 1:00 am to keep up with the film crew's demanding production schedule. 

    Apparently, the entire film takes place in a blizzard . . . a blizzard of fake snow from Vancouver-based snow manufacturer Thomas FX.

    A big THANK YOU to Supervising Special Effects Coordinator Bruno VanZeebroeck for trusting us with your snow orders. We really enjoyed working with you and Gretchen.  . . . .  Can't wait to see your work on The Hateful Eight.

    You will know  Bruno's work from past projects such as: Die Hard, Predator, Alien 3, and Transformers; Revenge of The Fallen.

  • A Blizzard Of Fake Snow At Thomas FX

    The Thomas FX snow studio is currently manufacturing a blizzard of fake snow.

    Early in January we doubled the manufacturing capacity of our snow studio to keep up with strong customer demand.

    We have been working overtime, as late as 1:00 am some nights as well as some Saturdays, to fill orders for our Patented SNO-FX! fake snow products. 

    This photo was taken on Saturday. It shows Thomas FX Owner, John Quee loading a USA-bound trailer with SNO-FX! Driving the forklift is the new Thomas FX Operations Manager, Brett Rafferty.

    Also shown in the photo is teamster Driver Bill Crivel. Bill is on the crew of The Hateful Eight and is picking up the movie's snow at Thomas FX then driving straight to the show's Colorado set. 

    As a point of interest, Bill was also the personal driver for Richard Dean Anderson while he was filming the TV hit MacGyver in Vancouver. Thomas FX provided production supplies to the MacGyver shoot so having Bill driving for The Hateful Eight made it all seem like an old time reunion. 

  • Closed For BC Family Day

    Thomas FX is CLOSED today . . . Monday February 9, 2015 . . . . for the BC Family Day long weekend.

    We will reopen for business tomorrow at 8:30 am.

    As always we will provide emergency after hours service to FILM PROFESSIONALS ONLY during this long weekend. 

    We apologize for any inconvenience this may cause.

  • We Have Stretched Our Hours

    Thomas FX is now open from 8:30 in the morning until 5:30 PM each weekday.

    We have been extremely busy since coming back from our annual Holiday break.

    Extending our operating hours, earlier in the year than usual, seems like the best way to satisfy the many people who are calling for our products.

    As usual, we are closed on Saturday and Sunday. Emergency after hours is available for FILM PROFESSIONALS ONLY outside regular store hours.

    Thank you for your support, and for trusting us with your business.

  • All Holiday Internet Orders Shipped

    After a blisteringly hectic opening day yesterday, we are pleased to let you know that we managed to get caught up. 

    All online orders received during our annual Holiday Break have been pulled, packed, and have either been picked up already or are waiting in our loading bay for pickup today.

    We apologize for the Holiday delay and appreciate your patience.

    Thank You!

  • We Are Open For Business

    We're back at work after a much needed Holiday break and looking forward to the busy New Year ahead.

    Our store and phones are already busy this morning, even though it is our first day back at work after the three week break.

    Great to be back in the saddle!

    Happy New Year Everyone